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    Website Bugs » Premium account expired prematurely
    Premium account expired prematurely
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    #1 11/25/2011 - 05:15 PM
    Tedzep
    Sophomore
    Join Date: 10/24/2011
    Location: United States
    Posts: 20
    Premium account expired prematurely
    I paid for a month around October 24th. About 11 days in I froze my account since I would not be accessing it for a week. Then I couldn't unfreeze it. Five days of requests for assistance and my account was finally unfrozen with 19+ days left. But one week later the account expired, when I still should have at least 12 days left.

    Can someone please credit my account with the time paid for, or explain why not? Thank you.

    #2 12/02/2011 - 03:39 PM
    Tedzep
    Sophomore
    Join Date: 10/24/2011
    Location: United States
    Posts: 20
    HELP ME PLEASE

    I donated for a month and got less than half a month. Hockeystreams owes me 19 days of premium membership. Please reactivate my account.

    Thank you.

    #3 12/03/2011 - 01:42 AM
    Tedzep
    Sophomore
    Join Date: 10/24/2011
    Location: United States
    Posts: 20
    Fixed!

    Thanks Billy!
    #4 12/03/2011 - 01:43 AM
    Tedzep
    Sophomore
    Join Date: 10/24/2011
    Location: United States
    Posts: 20

    Thanks for restoring me!

    Have a great weekend.

    #5 12/26/2011 - 09:34 AM
    mcmlxxxiv
    Sophomore
    Join Date: 09/28/2010
    Location: France
    Posts: 10

    Same problem here. Have 84 days left to use of my premium subscription but I've not been able to unfreeze my subscription at all.